Carreterra Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Mexico
Preferred Partner
Promo Available
Beach
About the Hotel
8.7Average Rating
Alila Mayakoba sits right on the edge of the Caribbean, with direct access to Mayakoba Beach and the kind of setting that makes it genuinely difficult to leave your room in the morning. The resort is built around a lush natural reserve, and the contrast between the dense tropical greenery and the turquoise water just beyond it gives the whole place an almost cinematic quality. Spend your days out on the private beach, take a canoe through the lagoon, or pull on a snorkel and explore what lies beneath the surface — the reef here is remarkably close. Back on land, there are tennis courts, a sauna, and a well-equipped fitness center for those who want to stay active, plus complimentary bikes if you feel like exploring the surrounding area at your own pace.
The guest rooms are serious about comfort. Each one comes with air conditioning, a flat-screen TV, a coffee machine, and a private bathroom stocked with quality toiletries. Many rooms open onto private balconies, and the sea-view options are worth the upgrade — waking up to the Caribbean at your window is not something you'll forget quickly. The design is clean and contemporary without feeling cold, and the combination of space and thoughtful detail makes the rooms as enjoyable to be in as the grounds outside.
Dining at Alila Mayakoba focuses on Mexican and seafood cooking, with fresh, local ingredients doing most of the heavy lifting. Breakfast runs the full range from buffet to à la carte to continental, so you can ease into the day however you prefer. The bar is a reliable spot as the sun goes down, with cold drinks and a view that earns its keep. The staff speak both English and Spanish and are genuinely helpful when it comes to navigating the area, whether you're looking to visit Playa del Carmen, arrange a transfer from Cozumel International Airport, or simply figure out where to snorkel that afternoon.
Alila Mayakoba is part of Hyatt Privé, the Hyatt preferred-partner programme. First Row Travel can book Hyatt Privé hotels such as the Alila Mayakoba with exclusive benefits such as daily complimentary breakfast for 2 and early check-in/Late Check-out, at no extra cost and with no booking fees.
Exclusive Offer
Current Promotions
Exclusive promotion available for bookings made through First Row Travel. Combinable with our Preferred Partner benefits.
Lagoon Skyview Suite with Accessible Shower and Plunge Pool
4
King Room with Plunge Pool - Lagoon Area
3
Harmony Suite with Beach Area
4
Harmony Suite - Beach Area
3
Serenity Suite with Ocean View and Plunge Pool
3
Serenity Suite with Ocean View and Plunge Pool
4
Harmony Suite - Beach Area
4
Double Room with Two Double Beds - Lagoon Area
537 m²
4
King Room
538 m²
3
Double Room with Two Double Beds
538 m²
4
King Room - Lagoon Area
538 m²
3
Double Room with Two Double Beds
538 m²
4
King Room with Ocean View
538 m²
3
Double Room with Two Double Beds and Ocean View
538 m²
4
Double Room with Two Double Beds and Ocean View
538 m²
4
King Room with Ocean View
538 m²
3
Double Room with Ocean View
538 m²
4
King Room with Ocean View
538 m²
3
Beachfront Signature Studio with Plunge Pool
710 m²
3
Signature Studio with Ocean View and Plunge Pool
818 m²
3
Lagoon Suite with Plunge Pool
1076 m²
3
Beach Suite with Plunge Pool
1076 m²
3
Lagoon Suite
1076 m²
4
Lagoon Skyview Suite with Plunge Pool
1076 m²
4
Serenity Suite with Plunge Pool and Ocean View
1107 m²
4
Amenities
Pool 1 – outdoor
Internet
Beachfront
Parking
Airport shuttle
Fitness center
Non-smoking rooms
Bar
Private beach area
Common Questions
Alila Mayakoba is located in Playa del Carmen, just a few steps from the beautiful Mayakoba Beach. The resort is approximately 28 miles from Cozumel International Airport, 7.8 miles from ADO International Bus Station, and 8.1 miles from Playa del Carmen Maritime Terminal.
Alila Mayakoba offers a wide variety of luxurious accommodations to suit every preference. Options include King Rooms, Double Rooms with Two Double Beds, Lagoon Suites with Plunge Pools, Beach Suites with Plunge Pools, Signature Studios with Ocean Views and Plunge Pools, Harmony Suites with Beach Areas, Serenity Suites with Plunge Pools and Ocean Views, Lagoon Skyview Suites, Beachfront Signature Studios, and rooms with specific views such as Ocean View or Lagoon Area rooms.
Yes, Alila Mayakoba provides a paid airport shuttle service for guests traveling to and from Cozumel International Airport, which is approximately 28 miles from the property. Please contact our concierge team in advance to arrange your transfer and confirm pricing details.
Alila Mayakoba features an on-site restaurant serving authentic Mexican and fresh Seafood dishes, allowing guests to savor the finest local flavors. A bar is also available for drinks and cocktails. Breakfast options include a buffet, à la carte, or continental breakfast, ensuring a delightful start to your day.
Alila Mayakoba boasts an impressive array of recreational amenities. Guests can enjoy an outdoor swimming pool, a private beach area, water sports facilities, tennis courts, a sauna, and a fully equipped fitness center. The surrounding area is also popular for snorkeling and canoeing. Complimentary bicycles are available for guests who wish to explore the property and surrounding area.
Yes, Alila Mayakoba offers free private parking on-site for guests traveling by car. Our team is happy to assist with any parking arrangements you may require during your stay.
All guest rooms at Alila Mayakoba are elegantly appointed with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box, a coffee machine, and a closet. Each private bathroom features a shower, free toiletries, and a hairdryer. Selected rooms offer a balcony, and certain accommodations provide stunning sea views for an enhanced luxury experience.
Yes, Alila Mayakoba provides internet access for all guests throughout the property, ensuring you stay connected during your stay. Please contact our front desk team upon arrival for Wi-Fi login details and any assistance you may need.
The reception team at Alila Mayakoba is fluent in both English and Spanish, ensuring seamless communication for a wide range of international guests. Our staff are also happy to provide recommendations and guidance about local attractions, dining, and activities in the Playa del Carmen area.
Yes, Alila Mayakoba is a non-smoking property, offering designated non-smoking rooms and maintaining a fresh, clean environment throughout the resort for the comfort and well-being of all our guests. If you have any specific questions regarding our smoking policy, please do not hesitate to contact our concierge team.
Alila Mayakoba breakfast is offered on certain rates. However, when you book through First Row travel we can offer you special partner rates with breakfast included, amongst other benefits.
Alila Mayakoba is a partner of First Row Travel. When you book an eligible rate through us, you'll get a room upgrade subject to availability at time of check-in : no status with the chain needed
Late checkout or early check-in can be provided at Alila Mayakoba for an additional cost. However, when you book an eligible rate through First Row Travel you get complimentary early check-in/late check-out subject to availability
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Our Exclusive VIP Benefits
Included when you book with us
Daily complimentary breakfast for 2
Early check-in/Late Check-out*
Counts as direct booking, enjoy loyalty benefits
Priority on the room upgrade (some properties offer even before check-in)
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