Frequently Asked Questions

• What is Aman and what makes it unique among luxury hotel groups?

  Aman is an ultra-luxury hotel and resort group known for its exceptional service, exclusive locations, and minimalist design aesthetic. Founded in 1988, Aman sets itself apart with small-scale properties (typically 40 rooms or fewer), a focus on privacy and tranquility, and a commitment to integrating local culture and architecture into each resort's design. Aman properties offer guests a serene and immersive experience in some of the world's most beautiful and remote locations.

• How many Aman resorts are there and where are they located?

  As of 2023, there are 34 Aman resorts spread across 20 countries. Aman properties can be found in diverse locations, including Asia (e.g., Thailand, Indonesia, Japan), Europe (e.g., Greece, Italy, Montenegro), Africa (Morocco), the Americas (USA, Dominican Republic), and Oceania (Australia). Each property is uniquely designed to reflect its surroundings, from urban retreats in Tokyo and New York to remote sanctuaries in Bhutan and Utah.

• What are the benefits of booking an Aman resort through First Row Travel?

  Booking an Aman resort through First Row Travel, an Aman Preferred Partner, offers several exclusive benefits. These may include daily breakfast for two, a room upgrade subject to availability, a unique property amenity (such as a spa treatment or dining credit), early check-in and late check-out subject to availability, and personalized service from First Row Travel's luxury travel advisors who have in-depth knowledge of Aman properties.

• Does Aman have a loyalty program?

  Unlike many large hotel chains, Aman does not have a traditional points-based loyalty program. Instead, Aman focuses on providing personalized experiences and recognition for repeat guests. Regular Aman guests may receive special attention, customized amenities, and exclusive invitations to Aman events. While there's no formal tier system, the more you stay with Aman, the more tailored and exclusive your experiences may become.

• What is the Aman Private Jet experience?

  The Aman Private Jet is a luxurious and exclusive travel option offered by Aman. It allows guests to create bespoke, multi-destination journeys between Aman properties and beyond. The jet is a Bombardier Global 5000 that can accommodate up to 12 passengers. It offers personalized in-flight service, custom-designed interiors, and the ability to access remote destinations with ease. This service epitomizes Aman's commitment to providing seamless, ultra-luxury travel experiences.

• Are Aman resorts family-friendly?

  While Aman resorts are often associated with romantic getaways and adult-oriented tranquility, many Aman properties do welcome families and offer special programs for children. Some resorts have kids' clubs, family-friendly activities, and babysitting services. However, the level of family-friendliness can vary between properties, so it's best to inquire about specific family amenities when booking through First Row Travel.

• What is Aman's approach to sustainability and environmental conservation?

  Aman is committed to sustainability and environmental conservation across its properties. This commitment is reflected in various initiatives, including the use of local and sustainable materials in construction, implementing energy-efficient systems, supporting local communities, and participating in conservation efforts. Many Aman resorts also offer guests the opportunity to engage in eco-friendly activities and learn about local environmental issues. The company aims to minimize its environmental impact while providing luxury experiences.

• What is the Aman Wellness program?

  The Aman Wellness program is a holistic approach to health and well-being offered at Aman resorts. It combines ancient healing traditions with modern science to provide personalized wellness experiences. The program includes spa treatments, fitness activities, nutrition guidance, and mindfulness practices. Many Aman properties feature extensive spa facilities, and some offer immersive wellness retreats led by expert practitioners. The Aman Wellness program is designed to help guests achieve balance, rejuvenation, and personal transformation.