Frequently Asked Questions

• What is Small Luxury Hotels of the World?

  Small Luxury Hotels of the World (SLH) is a collection of over 520 independently owned luxury boutique hotels across more than 90 countries. These hotels are known for their unique character, intimate size, and exceptional service. SLH offers a curated selection of hotels that combine luxury with local authenticity, providing guests with unforgettable experiences in some of the world's most desirable destinations.

• How many hotels are part of Small Luxury Hotels of the World?

  Small Luxury Hotels of the World comprises over 520 independently owned luxury boutique hotels. These properties are spread across more than 90 countries worldwide, offering a diverse range of experiences from city-center hideaways to secluded island resorts.

• What is the Small Luxury Hotels of the World withIN program?

  The Small Luxury Hotels of the World withIN program is a preferred partner program that offers exclusive benefits to guests who book through select travel advisors, such as First Row Travel. This program provides travelers with added value and enhanced experiences when staying at SLH properties.

• What benefits do I get when booking through the Small Luxury Hotels of the World withIN program?

  When booking through the Small Luxury Hotels of the World withIN program with First Row Travel, you can enjoy benefits such as complimentary daily breakfast for two, a room upgrade (subject to availability), early check-in and late check-out (subject to availability), and a $50 food and beverage or spa credit. These benefits enhance your stay and provide additional value to your luxury hotel experience.

• Are Small Luxury Hotels of the World properties all-inclusive?

  No, Small Luxury Hotels of the World properties are generally not all-inclusive. Each hotel operates independently and offers its own unique services and amenities. While some SLH properties may offer all-inclusive packages or meal plans, this is not a standard feature across the brand. Guests typically pay for their accommodations, dining, and other services separately.

• How can I become a member of Small Luxury Hotels of the World?

  Small Luxury Hotels of the World offers a loyalty program called INVITED. You can become a member by signing up for free on the SLH website. As an INVITED member, you'll enjoy benefits such as exclusive member rates, early check-in and late check-out (subject to availability), and room upgrades. The program has three tiers: Invited, Inspired, and Indulged, with increasing benefits as you progress through the levels.

• What makes Small Luxury Hotels of the World different from other luxury hotel groups?

  Small Luxury Hotels of the World distinguishes itself by focusing on small, independent luxury hotels that offer unique and authentic experiences. Unlike large chain hotels, SLH properties typically have fewer than 50 rooms, allowing for more personalized service and intimate atmospheres. The brand emphasizes local character, exceptional locations, and high standards of quality across its diverse portfolio of hotels.

• Can I earn or redeem points at Small Luxury Hotels of the World properties?

  While Small Luxury Hotels of the World doesn't have its own points-based loyalty program, it has partnerships with other hotel loyalty programs. For example, World of Hyatt members can earn and redeem points at participating SLH properties. Additionally, SLH's own INVITED program offers various benefits and perks based on stay frequency, though it's not a traditional points-based system.