What is The Peninsula hotel group known for?

The Peninsula is renowned for its luxurious accommodations, exceptional service, and iconic properties in prime locations worldwide. The group is famous for its blend of Eastern and Western hospitality, cutting-edge in-room technology, and signature afternoon tea experiences. With a heritage dating back to 1866, The Peninsula offers a curated collection of hotels in major cities across Asia, Europe, and North America.

How many hotels does The Peninsula currently operate?

As of 2023, The Peninsula operates 10 luxury hotels worldwide. These include properties in Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Beverly Hills, Paris, Bangkok, and Manila. The group is also expanding with new hotels under development in London and Istanbul.

What is The Peninsula PenClub program?

The Peninsula PenClub is an exclusive preferred partner program designed for luxury travel advisors. It offers special benefits and privileges to clients who book their stay at Peninsula hotels through accredited travel agencies like First Row Travel. The program aims to enhance guests' experiences with value-added amenities and personalized service.

What benefits can I receive when booking through The Peninsula PenClub program?

When you book through First Row Travel, a member of The Peninsula PenClub program, you can enjoy several exclusive benefits, including: daily breakfast for two, a room upgrade (subject to availability), early check-in and late check-out (subject to availability), a welcome amenity, and a hotel credit (usually $100 USD) to be used during your stay. These benefits are in addition to the best available rates and are designed to enhance your Peninsula experience.

Is The Peninsula part of any larger hotel group or loyalty program?

No, The Peninsula is not part of a larger hotel group or global loyalty program. It is owned and operated by The Hongkong and Shanghai Hotels, Limited (HSH), which focuses solely on The Peninsula brand. While they don't offer a traditional points-based loyalty program, they provide exclusive benefits through their PenClub program when bookings are made through preferred partners like First Row Travel.

What unique services does The Peninsula offer?

The Peninsula is known for several unique services, including their fleet of customized Rolls-Royce vehicles for airport transfers and city tours, helicopter services at select properties, and their innovative 'Peninsula Time' flexible check-in and check-out policy. They also offer bespoke experiences tailored to each destination, cutting-edge in-room technology, and their famous Peninsula Afternoon Tea service.

Which Peninsula hotel is considered the flagship property?

The Peninsula Hong Kong, opened in 1928, is considered the flagship property of The Peninsula group. Often referred to as the 'Grande Dame of the Far East,' this iconic hotel set the standard for luxury hospitality in Asia and continues to be a symbol of colonial elegance and modern sophistication.

Does The Peninsula offer any family-friendly amenities or programs?

Yes, The Peninsula hotels are family-friendly and offer various amenities and programs for children. These may include special welcome amenities for kids, children's menus in restaurants, family-oriented cultural activities, and in some locations, kids' clubs or swimming lessons. The exact offerings vary by property, but all Peninsula hotels strive to create memorable experiences for guests of all ages.

The Peninsula | Preferred Hotel Partner of First Row Travel

Preferred Partner

The Peninsula Penclub

The Peninsula Hotels, a luxury hotel group with a rich heritage dating back to 1866, is synonymous with elegance, sophistication, and impeccable service. With a portfolio of just ten exquisite properties across Asia, Europe, and the United States, The Peninsula focuses on quality over quantity, ensuring each guest experiences the epitome of luxury. From their flagship in Hong Kong to their newest addition in Istanbul, every Peninsula hotel is a destination unto itself, seamlessly blending local culture with timeless glamour. What sets The Peninsula apart is their unwavering commitment to personalized service and cutting-edge technology. Their rooms are often hailed as the most technologically advanced in the world, with intuitive controls and amenities that anticipate guests' needs before they even realize them. The group's attention to detail extends to their dining experiences, spa treatments, and bespoke activities, creating memories that last a lifetime. As a member of The Peninsula PenClub, we have access to exclusive benefits and insider knowledge that can elevate your stay to new heights. From room upgrades and flexible check-in times to special welcome amenities and spa credits, we can unlock a world of privileges that aren't available through standard bookings. Let us curate a Peninsula experience that exceeds your wildest expectations, whether you're dreaming of afternoon tea in Paris or a helicopter tour of Hong Kong's skyline.

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