Frequently Asked Questions

• What is Virtuoso?

  Virtuoso is a leading global network of luxury travel agencies and advisors. It connects high-end travelers with the world's best hotels, cruise lines, tour operators, and destination specialists. Virtuoso is known for providing exclusive perks, upgrades, and experiences to its clients through partnerships with over 2,200 of the world's top travel providers.

• How do I book a Virtuoso hotel?

  To book a Virtuoso hotel and receive exclusive benefits, you should book through a Virtuoso travel advisor like First Row Travel. These advisors have access to the Virtuoso network and can secure special perks and amenities for your stay that are not available when booking directly or through other channels.

• What benefits do I get when booking a Virtuoso hotel through First Row Travel?

  When booking a Virtuoso hotel through First Row Travel, you can typically expect benefits such as daily breakfast for two, room upgrades (subject to availability), early check-in and late check-out (subject to availability), a unique property amenity (often a $100 hotel credit), and VIP status. These perks are in addition to the expertise and personalized service provided by your travel advisor.

• Is Virtuoso membership free?

  Virtuoso itself is not a membership program for travelers. It's a network of luxury travel agencies and advisors. There's no cost to work with a Virtuoso advisor like First Row Travel, but you'll need to book your travel through them to access Virtuoso benefits and perks.

• How many hotels are in the Virtuoso network?

  Virtuoso's hotel program includes over 1,400 luxury properties worldwide. These range from boutique hotels and resorts to large international chains, all offering exceptional quality and service along with exclusive benefits for Virtuoso clients.

• Can I get Virtuoso benefits on existing bookings?

  Generally, Virtuoso benefits are only available on new bookings made through a Virtuoso advisor like First Row Travel. However, if you have an existing booking, it's worth contacting a Virtuoso advisor to see if they can add benefits or take over the reservation. In some cases, they may be able to help, especially if the stay hasn't started yet.

• Are Virtuoso rates more expensive than booking directly?

  Virtuoso rates are typically the same as the best available rates offered directly by the hotel. The difference is that booking through a Virtuoso advisor like First Row Travel includes valuable added perks and amenities at no extra cost, often making the overall value significantly better than booking directly.

• What types of travel can be booked through Virtuoso besides hotels?

  While Virtuoso is well-known for its hotel program, Virtuoso advisors like First Row Travel can book a wide range of luxury travel experiences. This includes cruise lines, tour operators, airlines, car rental companies, and unique local experiences. Virtuoso has partnerships across all aspects of high-end travel, allowing for comprehensive luxury trip planning.