Where is Alila Mayakoba located?

Alila Mayakoba is located in Playa del Carmen, just a few steps from the beautiful Mayakoba Beach. The resort is approximately 28 miles from Cozumel International Airport, 7.8 miles from ADO International Bus Station, and 8.1 miles from Playa del Carmen Maritime Terminal.

What types of rooms are available at Alila Mayakoba?

Alila Mayakoba offers a wide variety of luxurious accommodations to suit every preference. Options include King Rooms, Double Rooms with Two Double Beds, Lagoon Suites with Plunge Pools, Beach Suites with Plunge Pools, Signature Studios with Ocean Views and Plunge Pools, Harmony Suites with Beach Areas, Serenity Suites with Plunge Pools and Ocean Views, Lagoon Skyview Suites, Beachfront Signature Studios, and rooms with specific views such as Ocean View or Lagoon Area rooms.

Does Alila Mayakoba offer airport transportation?

Yes, Alila Mayakoba provides a paid airport shuttle service for guests traveling to and from Cozumel International Airport, which is approximately 28 miles from the property. Please contact our concierge team in advance to arrange your transfer and confirm pricing details.

What dining options are available at Alila Mayakoba?

Alila Mayakoba features an on-site restaurant serving authentic Mexican and fresh Seafood dishes, allowing guests to savor the finest local flavors. A bar is also available for drinks and cocktails. Breakfast options include a buffet, à la carte, or continental breakfast, ensuring a delightful start to your day.

What recreational activities and amenities does Alila Mayakoba offer?

Alila Mayakoba boasts an impressive array of recreational amenities. Guests can enjoy an outdoor swimming pool, a private beach area, water sports facilities, tennis courts, a sauna, and a fully equipped fitness center. The surrounding area is also popular for snorkeling and canoeing. Complimentary bicycles are available for guests who wish to explore the property and surrounding area.

Is parking available at Alila Mayakoba?

Yes, Alila Mayakoba offers free private parking on-site for guests traveling by car. Our team is happy to assist with any parking arrangements you may require during your stay.

What in-room amenities can guests expect at Alila Mayakoba?

All guest rooms at Alila Mayakoba are elegantly appointed with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box, a coffee machine, and a closet. Each private bathroom features a shower, free toiletries, and a hairdryer. Selected rooms offer a balcony, and certain accommodations provide stunning sea views for an enhanced luxury experience.

Is Wi-Fi available at Alila Mayakoba?

Yes, Alila Mayakoba provides internet access for all guests throughout the property, ensuring you stay connected during your stay. Please contact our front desk team upon arrival for Wi-Fi login details and any assistance you may need.

What languages are spoken at the reception of Alila Mayakoba?

The reception team at Alila Mayakoba is fluent in both English and Spanish, ensuring seamless communication for a wide range of international guests. Our staff are also happy to provide recommendations and guidance about local attractions, dining, and activities in the Playa del Carmen area.

Is Alila Mayakoba a smoke-free property?

Yes, Alila Mayakoba is a non-smoking property, offering designated non-smoking rooms and maintaining a fresh, clean environment throughout the resort for the comfort and well-being of all our guests. If you have any specific questions regarding our smoking policy, please do not hesitate to contact our concierge team.

Does Alila Mayakoba offer breakfast?

Alila Mayakoba breakfast is offered on certain rates. However, when you book through First Row travel we can offer you special partner rates with breakfast included, amongst other benefits.

How to get free upgrade at Alila Mayakoba?

Alila Mayakoba is a partner of First Row Travel. When you book an eligible rate through us, you'll get a room upgrade subject to availability at time of check-in : no status with the chain needed

Can I get late-checkout or early check-in at Alila Mayakoba?

Late checkout or early check-in can be provided at Alila Mayakoba for an additional cost. However, when you book an eligible rate through First Row Travel you get complimentary early check-in/late check-out subject to availability

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Alila Mayakoba

Beachfront 5-star resort in Playa del Carmen's Mayakoba with private beach, outdoor pool, tennis, sauna, and free bikes—plus Mexican and seafood dining steps from the Caribbean.